Frequently Asked Questions

Decor Wall is an online store specializing in unique and stylish wall decorations for your home or office. We offer a wide range of products including wall panels, trims, rigid flat bars and more to help you personalize your space.

To place an order, simply browse our website and add the items you'd like to purchase to your cart. Once you're ready to checkout, follow the prompts to enter your shipping and payment information. If you encounter any issues, feel free to reach out to our customer support team for assistance.

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer alternative payment methods such as PayPal for your convenience.

The delivery time depends on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-3 business days and shipping times vary between 5-15 business days. You can track your order using the tracking number provided in your shipping confirmation email.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Please note that returned items must be in their original condition and packaging.

Once an order has been placed, it is processed automatically to ensure fast shipping times. As a result, we are unable to cancel or modify orders once they have been submitted. We apologize for any inconvenience this may cause.

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